I think we can all agree the mailing was stupid. Now, getting past the outrage, why was this done in the first place?
Why didn’t someone with common sense speak up? There were probably lots of people who would have been involved in designing, implementing, printing, and mailing this mail. There must be an environment where the workers are not rewarded for critically looking at things.
The resulting action, legislation, seems silly. After all, isn’t it just common sense? But this seems to be the state of things in a bureaucracy.